Konfliktmanagement: Konflikte erkennen, analysieren, lösen
Gabler | 2009 | ISBN: 3834911550 | 428 pages | PDF | 1,7 MB Konflikte zu analysieren und Konfliktprozesse zu steuern wird für Führungskräfte immer wichtiger, da das Konfliktpotenzial durch Veränderungen der Umwelt zunimmt. Gerhard Schwarz, ausgewiesener Experte in Sachen Konfliktmanagement, vermittelt vielfältige Anregungen für den sinnvollen Umgang mit Konflikten und deren Lösung.
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